The vast majority of the millions
of people who gamble do so responsibly and for fun. A study by the
Harvard Medical School found that 1.5 percent of the adult U.S. population
suffers from pathological gambling. However small this percentage,
the Illinois gaming industry takes problem gaming very seriously.
The ICGA is committed to promoting responsible gaming and offering
support mechanisms for people in need of help.
Illinois casinos have implemented and contributed to a variety
of responsible gaming programs, including:
- A 24/7 Help Line/Referral Service (1-800-GAMBLER).
Funded by the ICGA, this number appears on casino print advertising
and direct mail to patrons, as well as on posters, pamphlets and
business card-sized handouts at each casino.
- Employee Training
The casinos train all employees on the signs and symptoms
of pathological gambling and empower them to discuss the issue
with any patron who may need assistance.
- Self-Exclusion Programs
casinos worked closely with the Illinois Gaming Board to promote
a statewide, state-administered Voluntary Self-Exclusion Program. Any self-excluded individual who attempts to enter or
enters any casino in Illinois will be arrested for trespass.
Additionally, all individuals who appear to be under 30 years of
age will be required to present a government issued I.D.
More information: Illinois Gaming Board press release, June
Gaming Board Strengthens Self-Exclusion Program. To
The Illinois Gaming Board Voluntary Self-Exclusion Program
call 1-877-YOU QUIT (1-877-968-7848) or (312)-814-8832.