The Illinois Casino Gaming Association (ICGA) is dedicated to helping people recognize signs of problem gambling and providing them with the necessary support. We collaborate with treatment providers and other organizations throughout the state to increase awareness, prevention, and access to help.
Casinos prioritize the well-being of their patrons and, as part of this commitment, provide their employees with the necessary training to identify signs and symptoms of problem gambling. Through this training, the employees are empowered to offer assistance to any patron who may require it.
Our members work closely with the Illinois Gaming Board to promote a voluntary self-exclusion program that is administered by the state. Any individual who has self-excluded and attempts to enter or enters any casino in Illinois will be arrested for trespass. Furthermore, anyone who appears to be under the age of 30 will be required to present a government-issued ID. For additional information on the self-exclusion program, click the link below.
The ICGA members financially support the Illinois Gambling Helpline and work closely with the Illinois Department of Human Services. The Illinois Department of Human Services has developed the following website www.AreYouReallyWinning.com for help, support and advice about problem gambling. The website accompanies the telephone number 1-800-GAMBLER and seeks to provide another outlet for individuals experiencing a gambling disorder and their families. People can also text GAMB to 833234. Each of these resources are available 24 hours a day, 7 days a week. Support specialists who operate the helpline and website are trained in evidence-based approaches to help connect callers and website users with treatment and recovery support services.
The ICGA is a member of the Illinois Alliance on Problem Gambling. This alliance is comprised of representatives of the gaming industry, service providers, gambling regulators and others, who share a common interest to educate on the potential dangers of problem gambling, to prevent underage play, and to coordinate resources and information to assist problem gamblers, their families and the public.
CALL 1-800-GAMBLER OR TEXT GAMB TO 833234
